Services You Didn’t Know a Hospitality Consultant Provides

Hospitality business consultants provide consulting services to businesses in the hospitality and tourism sector, yet not all consultants provide the same services. Thrive Liquor & Cannabis Advisors specializes in supporting retail liquor businesses, restaurants, and other service businesses in hospitality and tourism, including:

• Hotels and motels
• Resorts
• Casinos
• Tourist attractions

Any business that requires liquor and municipal licensing expertise and whose primary customers are tourists, benefit from our hospitality consulting services.

Thrive Advisors Hospitality Consultants Do the Heavy Lifting

People who own or manage hospitality businesses are often too busy and lack the expertise required for researching federal, provincial and municipal licensing requirements. That’s why businesses hire Thrive. Red tape, rules, and regulations along with compliance and enforcement is work our hospitality business consultants “thrive” on. We take on the licensing requirements (and sometimes challenges) for you, so you can get back to focusing your time and energy on running your business.

We take the lead researching and applying for:

• Liquor store licenses
• Liquor and food service licenses for restaurants, pubs, bars and lounges
• Event liquor and food service licenses
• Venue liquor and food service licenses for theatres, music venues, other entertainment venues

Although many of Thrive’s hospitality consulting services have a liquor or food service focus, not all of them do. Our licensing and license application experience translates well to any government license required by a hospitality business.

Hospitality Consulting Use Case Scenarios

The following use case scenarios illustrate why hospitality businesses hire consultants:

Retreat Start-Up

A group of business partners have recently purchased land in an attractive getaway location and are considering building a retreat and spa with a bar and restaurant. Ground hasn’t been broken and although the idea seems like a winner, the partners have no idea where to start.

How Thrive Advisors Helps

In a series of brainstorming sessions, our hospitality consultants create lists of all of the business licenses required by such a venture. Thrive provides research to estimate the cost of business licensing, liquor and food service licensing and employee recruitment. We also help the partners forecast the revenue required to make the venture worthwhile. The partners decide to go ahead, and hire Thrive to source licenses and make the necessary applications.

Tourist Attraction Expanding to Include Liquor and Food Service

A small, but busy pitch and putt golf course in a rural tourist town would like to add a restaurant with food and liquor service. The business owners don’t understand the various licensing requirements and costs involved. They also need someone to oversee staff training and licensing compliance once the restaurant is opened.

How Thrive Advisors Helps

Our hospitality consultants research municipal business license requirements, and liquor and food service licenses required at the proposed location. Consultants apply for the licenses on the client’s behalf and licenses are approved. The restaurant is built, but before it opens Thrive’s consultants train staff and provide a training manual they can easily follow to ensure they help the business remain compliant.

Casino Requires Compliance Checks & Training for Liquor Servers

A large casino with floor service, restaurants and bars, has received multiple inspector warnings because staff have not been trained correctly or are not aware of updated terms and conditions of their liquor license. The surprise compliance and enforcement checks have led to a series of contravention notices by the province. The cost of fines and retraining is an ongoing issue.

How Thrive Advisors Helps

Thrive Advisors is brought in to understand why compliance has become such a problem at the casino. After interviewing many food and liquor servers, our hospitality consultants discover that servers don’t understand their responsibilities, and, though they are repeatedly “told” what those responsibilities are, there isn’t a training handbook or compliance-specific training. Thrive writes a compliance manual that becomes a key element in server training. Thrive is brought in to run scenarios with servers until their understanding of compliance becomes second nature. During the next surprise visit from a licensing compliance officer, the servers surpass expectations, and the compliance officer remarks on the improvement.

Receive a Free Consultation for Your Hospitality Business

The hospitality consultants at Thrive Advisors specialize in liquor license applications and retail liquor strategic planning. When your hospitality or tourism sector business requires licensing research and application support, store setup, store and inventory audits, or recruitment services, Thrive makes it easier than you think!